FAQ

Frequently Asked Questions

New Users & General Queries

Wealth Words is the ‘play and win’ real money crossword puzzle game in three different languages (English, Hindi & Chinese) that can be played by anyone above 18. You have to submit your answers within one hour of time limit.

Prize pool is the cash money given to the winners for giving correct answers. Each puzzle has two divisions of the cash prizes and a single submission can win in one division only.

  • Players who have all the correct answers say 20 out of 20 will be awarded the division 1 cash prize.
  • Players submitting most of the correct answers or nearly all say 18 or 19 out of 20 will win division 2 cash prize.
Note:
  • With division 1 winners there will always be division 2 winners. (If someone has given all the correct answers, there will be players who may have given nearly correct answers) however with one word puzzle, there is only a division 1 winner or none at all.

If there are no division 1 winners, there will certainly be division 2 winners. (If there is no one who has given say all 20 out of 20 answers correct, then there won’t be a division 1 winner but only a division 2 winner.)

The puzzle, clues, answers and solutions of each puzzle are all entered at the same time and are protected in the Wealth Words software. The puzzle cannot commence until all these elements have been loaded at the same time. Participants are given plenty of time to complete the puzzle and we provide all participants with the correct answers after the completion of the active puzzle.

At Wealth Words, we have 3 types of games:

  • Crosswords
  • Stories
  • Poems

No, the game runs fine on any computer or device having a good internet connection.

Yes, you can play a crossword /stories/ poems more than once.

Yes, you can easily play on your Mac. You just require an internet connection.

No, account registration on Wealth Words is absolutely free.

You must be at least 18 years old to play this game.

The password must be a minimum of 8 characters, which comprises of at least 1 capital letter and 1 non-alphanumeric character. For e.g. Walter@w or W123456@

As long as you have an internet connection, you can play Wealth Words from anywhere in the world.

You are not allowed to let anyone else use your Wealth Words account.

You can only have one Wealth Words account.

We add the featured games on special occasions with exciting prizes.

Yes, you can pause the timer. Just make sure that you complete the puzzle in the defined time-limit. To pause the puzzle, simply scroll down to the bottom of the puzzle that you are playing and click “PAUSE PUZZLE.” Then press “YES” on the pop-up to confirm.

To resume a paused game:

  • Click on My Dashboard
  • You will see MY ACCOUNT in the left corner of the screen. Click on the MY GAMES section.
  • Click ''PAUSED GAME" on the game that you would like to resume.
  • A pop-up of the game will appear.
  • Simply scroll down and press "PLAY GAME."
  • This will take you to the puzzle that you would like to continue. Scroll down and press "RESUME PUZZLE."
  • The timer will begin again and you will be able to continue entering your answers.

Note: You can pause story or poem game in between.

If you have not received a verification email, the possible chances are you have entered an incorrect email address. Alternatively, you can check your junk/spam folder.If still, you are unable to receive a verification email, you can contact us at support@wealthwords.com for assistance.

If you forget your password:

  • Click "LOGIN" then click "FORGOTTEN LOGIN DETAILS."
  • Enter your email and follow the instructions that are sent to your email to reset your password.

Note: Our email may end up in your junk mail so make sure you check your junk mail if you do not receive the email in your regular inbox.

To view, the puzzle rules click on the "RULES" on the top of the screen. Alternatively, if you are using a Smartphone, click MENU and then click "RULES."

All the answers are provided once the puzzle is ended from the admin's side. You can check it after the winners are announced.

To buy Wealth Words Tokens click on your profile on the top right corner of the screen and then click MANAGE TOKENS/WALLET. Alternately, you can also click on TOKEN PACKAGES on the HOME screen. Then, click on the number of Tokens that you want to purchase.

To pay for the tokens, you can select the following Payment Method:

  • Credit Card via Paypal Guest Payment
  • Paypal Account
  • Winnings

  • You will be redirected to your PayPal Account. You can then fill in the details and purchase the tokens.
  • Your Tokens will appear on the top right side of your screen.

  • Fill in your PayPal details. Make sure to fill in the First Name, Last Name and email address as per your PayPal account.
  • If you don't have a PayPal account:
    • You can create one by clicking on "CLICK HERE TO OPEN AN ACCOUNT IF YOU DON'T HAVE ONE."
    • Create your PayPal account and save all the details of your PayPal account on the Wealth Words website.
    • You would need to return to the token page and repeat the buying process.
    • You will now notice that a selection circle is available next to your PAYPAL ACCOUNT. Click on the circle and press MAKE PAYMENT. This will take you to the Paypal website where you will confirm your Token purchase by pressing CONTINUE.

  • Simply select "WINNINGS" instead of CREDIT CARD or PAYPAL while purchasing tokens.
  • Your Tokens will appear on the top right side of your screen.
Your Tokens will appear on the top right side of your screen.

You will be able to see how many correct answers you got immediately after submitting your entry. However, puzzle results, with the correct solutions included, will be available one hour after the game has ended. To find out puzzle results:

  • Click on your profile at the top right corner of the screen.
  • Then, you can click on VIEW RESULTS on any of your entries to see the results.
  • Here, the letters and corresponding clues in green are correct and the ones in red are incorrect.
  • To see the correct solutions click VIEW ANSWERS.
  • Your winnings for a particular entry will appear on the front of the entry once the results are available.
  • Additionally, your total winnings will appear on the top right side of your screen, next to your profile.
Your Tokens will appear on the top right side of your screen.

  • To win Division 1, you must have submitted all the correct answers for one puzzle.
  • To win Division 2, you must have submitted the most correct answers but not all the correct answers (maximum 19 correct answers). Each submission can only win in one division.
Your Tokens will appear on the top right side of your screen.

You can update your details by clicking on your profile on the top right corner of the screen. Click on MY ACCOUNT, then PERSONAL INFORMATION. Make the changes you want to and finally UPDATE the info.

For a quick sign-up process, you can log in using Facebook.

  • Click LOGIN on the top right-hand corner of the screen.
  • Then, click FACEBOOK LOGIN (the blue button in the LOGIN pop-up).
  • Now, follow the login prompts.
Note: The process is the same for Google sign-up.

To cash out your winnings:

  • Click MY ACCOUNT and then click CASH OUT.
  • Once you've entered your Paypal details (first name, last name and email address) click CASH OUT.
  • The winnings will then be transferred to your Paypal account.
  • To cash out your winnings, you will require a PayPal account. Also, ensure all the details are same as your PayPal Account.
  • You can only CASH OUT the funds in your E wallet. You are unable to cash out your Tokens
Note:
  • You can cash out the winnings once you have $20 or more in your account as determined by Wealth Words.
  • For earnings above $20, you would need to do KYC. Also, if you do not have a Paypal account, you will need to create one in order to cash out.

Unfortunately, if you do not submit the game on time, you will automatically forfeit the game. This means that you will lose your tokens used to play that game. We have provided 1 hour to ensure everyone has enough time to finish the game.

Unfortunately, Wealth Words cannot guarantee that your internet connection will not drop out. If this is the case, please contact support@wealthwords.com, with any evidence to support the claim. A decision will be made on a per-case basis.

Note: You can contact us the same way if any puzzle freezes midway while playing.

Wealth Words is a game of skill. The solutions provided by Wealth Words are final as per the Terms and Conditions.

Super Puzzle is a game having bigger prize pool than standard puzzles. All the answers should be correct in order to win the Super Word Puzzle. There is no division 2 winnings in this puzzle

To win the Super Word Puzzle, you need to submit all the correct answers for the puzzle. There is no division 2 for this puzzle.

If you are having any payment queries, please contact us at support@wealthwords.com

To logout of Wealth Words click on your profile on the top right corner of the screen, then click on LOG OUT.

The likely reason for your account suspension is that you've breached a Rule in the Terms and Conditions of the game. For further information on your personal matter, contact us at support@wealthwords.com

To deactivate your account, click on the down arrow on the top right hand side besides your name on the screen. A drop down appears , click on Delete Account. However, if you delete your account, it will be deleted permanently. To play again, you would need to create the account as a new user.

If you no longer want to receive e-mailers from us, you can opt to unsubscribe them.

Bonuses & Rewards

As a welcome bonus, Wealth Words offers a free token to its new users. You can use this token to play a game of your choice.

You can use the bonus token to play crosswords , stories or poems of your choice!

Your winnings are subject to taxes according to your country's government policies.

Money Earnings & Security

You can withdraw your bonus money whenever you wish to or you can even buy tokens using it. Just remember that the money will be available in your account for only 15 days after you have earned that money.

No, we don’t save any of your confidential information. Moreover, we have SSL security to make all the transactions safe from any unauthorized use.

You need to do KYC to show that you are an authorized user. Your registered name on the website should match your ID proofs. It is a step to ensure the player is a genuine one.

Please be assured that we do not receive or store your card details. Player's information security is our high-priority.

Yes, we encrypt all credit card payment information using 128-bit encryption programs.

Make sure your First Name, Last Name and Email are same as the ones in PayPal. If you're still having trouble with this, we recommend you to log in to your Paypal account and recheck your details.

Once you cash out your winnings from Wealth Words, the amount will be transferred to your Paypal account. From there, it is up to you when you decide to transfer the money to your personal bank account. Transferring your funds from Paypal to your personal account takes time depending on your geographical location.

We have only Paypal as our medium to purchase the tokens.

In the game, the Colourbar shows you the skill status of your answers.

The Colourbar has three colors: Red (Below Average), Yellow (Average to Plus) and Green (Plus to Plus Plus).

Through this Colourbar, the player gets to know the level of their skill and correct answers level.

Wealth Words charges a 2% transaction fee for each cashout.

Please note that Refer & Earn Token will be credited to your account within 30 Minutes post it is being used by the referred person.

Only Kenya Users are restricted to play WealthWords

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