FAQ

Frequently Asked Questions

New Users & General Queries

Wealth Words is a skill based gaming platform which offers exciting word games to win real money.

Prize pool is the cash money given to the winners for giving correct answers. Each puzzle has two divisions of the cash prizes and a single submission can win in one division only.

  • Players who have all the correct answers say 20 out of 20 will be awarded the division 1 cash prize.
  • Players submitting most of the correct answers or nearly all say 18 or 19 out of 20 will win division 2 cash prize.
Note:
  • With division 1 winners there will always be division 2 winners. (If someone has given all the correct answers, there will be players who may have given nearly correct answers) however with one word puzzle, there is only a division 1 winner or none at all.

If there are no division 1 winners, there will certainly be division 2 winners. (If there is no one who has given say all 20 out of 20 answers correct, then there won’t be a division 1 winner but only a division 2 winner.)

Our prizepool games include

  • Crosswords - Free games, Cash games, Token games
  • Poems
  • Stories
  • Quick Stories

We offer exciting time bound word games where you can build your skills and earn real money at the same time. Some of these are

  • Quick Picks
  • Wealth Wordle
  • Quick Wordz
  • Third Wave
  • Wealth Wordoku
  • Quick Stories
  • Poems
  • Stories
  • Crosswords

  • The game runs fine on any computer or device having a good internet connection.
  • Adblockers & third party scripts should not used on the device .

Yes, you can play the games multiple times

No, account registration on Wealth Words is absolutely free.

You must be at least 18 years old to play this game.

The password must be a minimum of 8 characters, which comprises of at least 1 capital letter and 1 non-alphanumeric character. For e.g. Walter@w1 or W123456@

As long as you have an internet connection, you can play Wealth Words from anywhere in the world.

You are not allowed to let anyone else use your Wealth Words account.

You can only have one Wealth Words account.

Yes, you can pause the timer. Just make sure that you complete the puzzle in the defined time-limit. To pause the puzzle, simply scroll down to the bottom of the puzzle that you are playing and click “PAUSE PUZZLE.” Then press “YES” on the pop-up to confirm.

To resume a paused game:

  • Click on My Dashboard
  • You will see MY ACCOUNT in the left corner of the screen. Click on the MY GAMES section.
  • Click ''PAUSED GAME" on the game that you would like to resume.
  • A pop-up of the game will appear.
  • Simply scroll down and press "PLAY GAME."
  • This will take you to the puzzle that you would like to continue. Scroll down and press "RESUME PUZZLE."
  • The timer will begin again and you will be able to continue entering your answers.

Note: You can pause story or poem game in between.

If you have not received a verification email, the possible chances are you have entered an incorrect email address. Alternatively, you can check your junk/spam folder.If still, you are unable to receive a verification email, you can contact us at support@wealthwords.com for assistance.

If you forget your password:

  • Click "Register / Login" then click "Forgot Password."
  • Enter your email and follow the instructions that are sent to your email to reset your password.

Note: Our email may end up in your junk mail so make sure you check your junk mail if you do not receive the email in your regular inbox.

To buy Wealth Words Tokens, login to your Wealth Words account click on the Tokens. Explore the token package and buy.

To pay for the tokens, you can select the following Payment Method:

  • Paypal Account
  • Deposit Wallet

These tokens can only be used to play token games(Crosswords, Stories, Poems)

  • You will be redirected to your PayPal Account. You can then fill in the details and purchase the tokens.
  • Your Tokens will appear on the top right side of your screen.

  • Fill in your PayPal details. Make sure to fill in the First Name, Last Name and email address as per your PayPal account.
  • If you don't have a PayPal account:
    • You can create one by clicking on "CLICK HERE TO OPEN AN ACCOUNT IF YOU DON'T HAVE ONE."
    • Create your PayPal account and save all the details of your PayPal account on the Wealth Words website.
    • You would need to return to the token page and repeat the buying process.
    • You will now notice that a selection circle is available next to your PAYPAL ACCOUNT. Click on the circle and press MAKE PAYMENT. This will take you to the Paypal website where you will confirm your Token purchase by pressing CONTINUE.

  • If you choose deposit wallet which already has a balance, Select the desired package and make the payment
  • Incase you dont have money in you deposit wallet you can check the exciting cashback offers by clicking on the "Check Cashback Offers". Select the desired one, make payment through your paypal, then follow the above process.

To find out puzzle results:

  • Click on the dashboard at the top right corner of the screen.
  • Then, you can click on My Games. Select the game from the tab whose result you want to view.
  • To see the answers click on VIEW RESULTS.
  • Here, the letters and corresponding clues in green are correct and the ones in red are incorrect.
  • Your winnings for a particular entry will appear on the front of the entry once the results are available.
  • Additionally, your total winnings will appear on the top right side of your screen, next to dashboard.

You can update your details by clicking on dashboard on the top right corner of the screen. Click on PERSONAL INFORMATION on the left panel on your screen. Make the changes you want to and finally UPDATE the info. The email id cannot be changed.

For a quick sign-up process, you can log in using Facebook.

  • Click LOGIN on the top right-hand corner of the screen.
  • Then, click FACEBOOK LOGIN (the blue button in the LOGIN pop-up).
  • Now, follow the login prompts.
Note: The process is the same for Google sign-up.

To cash out your winnings:

  • Click Dashboard and then click Wallet & Cashout.
  • Once you have a minimum balance of $20 or more in your account you will have to upload your valid documents for KYC.
  • The documents will be verified, once they are approved you will be intimated.
  • You will have to enter your Paypal account details.
  • The winnings will then be transferred to your Paypal account.
  • To cash out your winnings, you will require a PayPal account. Also, ensure all the details are same as your PayPal Account.
  • You can only cash out the funds in your E wallet. You are unable to cash out your Tokens.
Note:
  • You can cash out the winnings once you have $20 or more in your account as determined by Wealth Words.
  • For earnings above $20, you would need to do KYC. Also, if you do not have a Paypal account, you will need to create one in order to cash out.

The KYC process would be completed only after the E-check is realized.

You need to upload legit documents like passport , driving license, Social Security document issued by the government having your photograph.

Unfortunately, if you do not submit the game on time, your entry will be forfeited.

Unfortunately, Wealth Words cannot guarantee that your internet connection will not drop out. If this is the case, please contact support@wealth words.com, with any evidence to support the claim. A decision will be made on a per-case basis.

Note: You can contact us the same way if any puzzle freezes midway while playing.

Wealth Words is a game of skill. The solutions provided by Wealth Words are final as per the Terms and Conditions.

Super Puzzle is a game having bigger prize pool than standard puzzles. All the answers should be correct in order to win the Super Word Puzzle. There is no division 2 winnings in this puzzle

To win the Super Word Puzzle, you need to submit all the correct answers for the puzzle. There is no division 2 for this puzzle.

If you are having any payment queries, please contact us at support@wealth words.com

To logout of Wealth Words click on Dashboard on the top right corner of the screen, then on the left hand panel click on LOG OUT.

The likely reason for your account suspension is that you've breached a Rule in the Terms and Conditions of the game. For further information on your personal matter, contact us at support@wealth words.com

To deactivate your account, click on the Dashboard on the top right side on the screen. Then on the left hand panel click on Delete Account. However, if you delete your account, it will be deleted permanently. To play again, you would need to create the account as a new user.

To recreate your account using the same email id, you will have to wait for 45 days.

If you no longer want to receive e-mailers from us, you can opt to unsubscribe them.

Bonuses & Rewards

As a welcome bonus, Wealth Words offers you $0.5 in you deposit wallet. You can use this bonus to play a game of your choice.

Money Earnings & Security

The deposit wallet is considered to be active when minimum one transaction is made in every 30 days

Note: It is important to have an active deposit wallet as, if no transactions(by playing games, recharges, buying tokens) are made through it the amount in the winning wallet would lapse.

No, we don’t save any of your confidential information. Moreover, we have SSL security to make all the transactions safe from any unauthorized use.

You need to upload a social security document preferably having your name & photograph . It can be your passport, driving license , Voter ID Card or any other government issued document .

They can be uploaded in png, jpg, jpeg & pdf format .

You need to do KYC to show that you are an authorized user. Your registered name on the website should match your ID proofs. It is a step to ensure the player is a genuine one.

A minimum of 48 hours is needed to complete the KYC process.

Yes, we encrypt all credit card payment information using 128-bit encryption programs.

Make sure your First Name, Last Name and Email are same as the ones in PayPal. If you're still having trouble with this, we recommend you to log in to your Paypal account and recheck your details.

We have only Paypal as our payment gateway.

Once you have $20 in your QP XTRA Payout through refer & earn, the money will be transferred to your deposit wallet.

In the game, the Colourbar shows you the skill status of your answers.

The Colourbar has three colors: Red (Below Average), Yellow (Average to Plus) and Green (Plus to Plus Plus).

Through this Colourbar, the player gets to know the level of their skill and correct answers level.

Wealth Words charges a 2% transaction fee for each cashout.

Please note that Refer & Earn Token will be credited to your account within 30 Minutes post it is being used by the referred person.

Only users from Kenya are restricted to play.

Get In Touch

Don't see what you're looking for?

Fill this form and we will get back to you at the earliest.

image